Reach Our Team
The best way to begin working with us is to select a service on our homepage and complete the consultation request form. This ensures we have the information needed to provide relevant guidance from your first interaction.
For general inquiries about our services, you can contact us via email or visit our office during business hours.
Please note that we do not provide consultations over the phone. All initial assessments are conducted in person or via scheduled video calls after you've submitted a consultation request.
What to Expect
When you submit a consultation request through our website, here's what happens next:
- We review your request within 24-48 hours during business days
- A team member contacts you via email to schedule your consultation at a mutually convenient time
- You receive a confirmation with details about what to bring or prepare
- Your consultation takes place either at our Liverpool office or via secure video call
- Following your consultation, you receive written guidance summarizing our advice
Preparing for Your Consultation
To make the most of your time with our consultants, gather these materials before your appointment:
- Current benefit award letters or claim documentation
- National Insurance number
- Recent bank statements (last three months)
- Medical evidence related to any health conditions
- Proof of identity and address
Don't worry if you're missing some items; we can still proceed and identify what additional documentation may be needed.
